Shipping

 Frutaplantaslim.com has the developed logistics system,we are the excellent partner of the EMS,UPS,DHL and HongKong post,we can send your parcel very quickly and our customers all over the world.EMS and HongKong post are the best cooperators of frutaplantaslim.com

  About EMS(worldwide express mail service), China Courier Service Corporation (CCSC) is a 100% State Post Bureau-owned subsidiary, which mainly operates domestic and international EMS services and is the largest provider in China’s express service industry currently. Since its beginning in 1980, the EMS service has witnessed continuously growing volume and categories as well as improving quality. Holding the core philosophy of “Whole heartedness, rapidness and global reach” at all times, the company strives to meet the customer demands at all rounds by reorganizing production, opening new services and speeding up mail delivery; the company also tries its best to extend the service depth and improve the service level by enhancing the comprehensive producing capacity and facilitating informatization.

About Hong Kong Post: Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. We pledge to provide accessible, reliable and value-for-money postal services.

After your payment,we will send out your goods within 24 hours.

The Shipping Methods

EMS

We ship worldwide by EMS -- the international Express Mail Service.It is safe and fast, a special postal service offered by the postal administrations of the countries and regions in the world where EMS items enjoy the preferential treatment of the Post, Customs and airline companies. The network now reaches over 200 countries and regions and up to 2000 domestic cities.Normally,5-8 days to worldwide!For detail and order tracking,please visit http://www.ems.com.cn/english-main.jsp  !

Hong Kong Post

For the country that EMS can not arrive,we use hong kong post . Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, Hong Kong post have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. It provide accessible, reliable and value-for-money postal services all the time.

It is safe and fast. Normally It takes 10-15 days to arrive you! You can track you order with shipping number we provided on  http://app3.hongkongpost.com/CGI/mt/enquiry.jsp !!!

Air Mail

Air Mail, will  take about 8 -15 days for all major destinations.All the air mail package can be tracked  on   http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0, Also you can tracking your parcel via login in the website of your country's post office,for example:USA: www.usps.com

 Shipping Fee

1>Special For Australia , United States:

Orders over $95: it is FREE SHIPPING

Orders over $50:Shipping Fee-- Only $7.99 

Orders over $25:Shipping Fee-- Only $9.99

 Now all the orders sent from china needs some days more ,The shipping time is about 8-20 days .

2> Other countries' Shipping fee

You can get the shipping fee info when you checkout.We will supply the most low price for shipping .

How to tracking your parcel:

1.Find your tracking number from the e-mail we sent you after your order is complete or ask our staff to get;

2.Check your tracking number following below

The format of the number         The tracking website

    E**********CN             http://www.ems.com.cn/english-main.jsp

    E**********HK             http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

    CP********CN                  http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

     CP********HK                   http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

     RB********HK                   http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

     RA********CN                   http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

Also you can tracking your parcel via login in the website of your country's post office,for example:

USA: www.usps.com

Shipping Terms&Conditions

1.If any item in your order are out of stock / discontinued, we will ship the remaining to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items.If you still need the product, please check back later and place a new order.

2.In order to process your order smoothly, we strongly recommend you to leave the correct shipping address and telephone number on our website, otherwise your order will be delayed for verification.

3.If we receive the returned products due to incorrect address provided by customer, we will refund the item cost ONLY.

4.All orders will be shipped and processed according to the availability of the item ordered.

5. If you want to change your shipping address,please contact us within 12 hours after placing order.